Shipping Policy
Shipping
Shipping of products will be done by the method indicated in the order.. Title and risk of loss for any or all products ordered by you shall pass on to you upon Ray shipment to the shipping carrier. You confirm that the address at which delivery of the product(s) ordered by You is to be made, is correct and proper in all aspects. In the event that a non-delivery occurs on account of a mistake by You (i.e. wrong name or address or any other wrong information or non-availability of recipient), any extra cost incurred by us for re-delivery shall be claimed from You and You shall bear such expenses. Further, we shall not be responsible for any damages or losses incurred due to any mishandling by any third-party delivery services provider in transit.
Domestic Shipping Rates and Estimates
Shipping charges may vary depending upon the size of the packaging, product, location and other factors. Shipping charges for your order will be calculated and displayed at checkout.
Free Delivery
The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.
Delivery
Please be advised that shipments are not sent out on Saturdays, Sundays, or any Holidays. We do not guarantee arrival dates or times and it is dependent on the courier partner and location. Purchases are shipped from our own or third-party warehouses/ stores or offices from various points in India. Our endeavour is to make the products reach you within 7-10 business days from receipt of order and payment depending on the address for delivery. Order deliveries will be made by our own staff or third-party courier and logistics companies or postal services usually between [9] a.m – [7] p.m. Goods will need to be signed for upon delivery. We take no responsibility for goods signed by an alternative person other than the person ordering the product at the address indicated at the time of the order. Since the transactions are authorised by the card holder, we do not take responsibility for incorrect addresses provided at the time of placing the order. We are not responsible for damage of products after delivery.
Please note that the delivery timing depends on a number of factors like: weather, unforeseen events, traffic conditions, customs clearance( in case of US shipping) and other special events. However, we will always endeavor to complete the delivery as early as possible and keep you updated in case of any changes. We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.
Return Policy : As it’s a food item we do not offer any returns or refunds. All claims, if any, for shortages or damages must be reported to customer service on the day of delivery through the contact us page on the web store. Also, the said shortage of goods needs be highlighted and signed on the proof of delivery copy and returned to the delivery person. If you have received an incorrect item or damaged item please write to us within 24 hrs on order sales@health.in or call us on +91 90492 77869. Please ensure the product to be returned is not tampered with or consumed.