At Ray Health, we strive to deliver your healthy food products quickly and efficiently. Here’s what you can expect when you place an order with us:
Order Processing:
- We aim to process all orders within 1-2 business days after receiving your order confirmation.
- You will receive an email notification once your order has been shipped.
Delivery Times:
- We offer standard delivery within limits.
- Standard delivery time is typically within 2-3 business days after your order is processed.
- We do not currently offer expedited shipping options.
Order Tracking:
- Once your order is shipped, you will receive a tracking number via email that allows you to track your order’s progress.
Delivery Exceptions:
- We cannot guarantee delivery times during peak seasons or unforeseen circumstances beyond our control, such as severe weather or holidays.
- In case of delivery delays, we will contact you as soon as possible and provide an updated delivery timeframe.
Undelivered Packages:
- If a delivery attempt is unsuccessful due to an incorrect address or no one available to receive the package, we will hold the package for a limited time. We will attempt to contact you to arrange redelivery or pick-up.
- If we are unable to reach you or the package remains unclaimed after a certain period, it may be returned to our warehouse. In such cases, a refund may be issued minus any applicable shipping fees.
Changes to Delivery Policy:
- We reserve the right to modify or update this Delivery Policy at any time.
- Any changes will be reflected on this page, and the effective date will be updated accordingly.
Contact Us:
For any questions related to delivery, please feel free to contact us:
- Email: Admin@Rayhealth.In
Retailnagpur@Rayhealth.In - Phone: Mobile: +(91) 9049277869
We appreciate your understanding and look forward to delivering your Ray Health favorites!